Experienced and dependable professional bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem-solving skills.
Examination and processing of LC, Collection/Contract, Open Account, and Advance Payments
Complied with export and import laws, preventing costly errors and delays.
Processed documentation efficiently, accurately handling invoices, cargo paperwork, and certificates of origin.
Assisted with tasks and work duties during slow periods to maintain team productivity.
Troubleshoot problems and develop successful solutions.
Updated office files daily and kept records organized.
Price checking and TBML/ Screening checks and scrutiny
Monthly reporting in I.T.R.S
Basic ICC Publications knowledge.
Completed Four months of Comprehensive training on banking operations.
Developed and managed the company's internal and external communications system to distribute company news and critical information.
Fostered relationships by launching events to further engagement.
Responded to requests for information from media and designated appropriate spokesperson and information sources.
Directed internal team communications, including employee newsletters and memoranda.
Facilitated open communication between the company and communities.
Coordinated social media communications across all platforms and website pages.
Responsible for issuing visa recommendations to corporate members for business travel and to foreign delegates coming to Karachi for Investment opportunities.
Handled numerous check-ins and check-outs each day, verifying details, managing paperwork, and collecting payments with high accuracy.
Achieved presentation targets by keeping lobby presentable and maintaining personal appearance.
Built customer loyalty with personalized, knowledgeable help for every inquiry.
Escorted VIPs and personally managed every requirement.
Improved stays, recommending local attractions and dining establishments.
Greeted, registered, and assigned rooms to guests of the hotel.
Satisfied guest needs with prompt, knowledgeable service.
Contacted housekeeping or maintenance staff when guests reported problems.
Made and confirmed reservations.
Organized effective schedules based on expected guest loads.